Yes you read that right – 27 days to sort out replacement keys for Boris!!! Unbelievable!!
We both feel drained from this recent episode, but that’s not surprising as we have spent every day the last 27 telephoning insurance companies, the AA, the storage compound where Boris is located all to try and get answers on when our replacement key may actually arrive. In the time it took we could have moon walked back to the UK to get a new one.
Sitting it out in an all inclusive hotel sounds like a good number and we don’t want to appear ungrateful, but to add insult too injury we had 10 consecutive days of rain whilst there and so were going absolutely stir crazy even resorting to going out and buying a new game called Rummy Tiles that Dave and Anne Marie introduced us to ( we needed something too ebb away the boredom). On top of the bad weather the hotel seems to have a serious problem with a sickness bug passing from one to another and I ended up in bed for 3 days! We did meet some very nice and some very crazy people whilst there though that kept us entertained and smiling.
Keeping us smiling at the Marconfort Beach Club Hotel Torrimolinos
We eventually allowed ourselves to get a little bit excited when our replacement key arrived on 12th May. We just had to wait for the technician to go out to the compound and re-program it to the motorhome. On the morning of Friday 13th we packed our bags in anticipation of checking out of our hotel only to be gutted to learn later in the day that the technician was unable to do it and that we now had to arrange for Boris to be towed to a dealer again! I was so upset I actually burst out in tears – just when we thought our troubles were over they seemed to be starting all over again! In the meantime we made the decision to go and sort a few things out at the compound as we needed to empty the water and fridge. We found out when we got there that we had only been sent one replacement key so would have no spare if anything like this should happen again and on top of that the key that they’d sent was not a master key either but the dudd key with no blipper for the alarm etc. Another thing to sort out come Monday. The compound confirmed though that the tow truck had been ordered for Monday. We booked back into the hotel for what we hoped would be our final weekend.
When Monday came around we waited to hear something but when it got to 5pm and we still hadn’t heard even whether Boris had been picked up Paul got back on the phone again. The insurance Co called the breakdown co and then in turn called us back to not only confirm that the vehicle had been picked up, but that it had also been fixed – dare we believe it!!!!!
We could collect it the following morning from the garage. So far we have not named names of the companies that have been involved in this saga but we will write a separate blog page soon telling the good, the bad and the ugly!
Looking forward to resuming business as usual on our blog.
Andi & Paul x